Driver Training Program

Pre-Service requirements that need to be satisfied prior to a driver being eligible for service to clients. An Outline and Summary of our Training Program provided  is listed directly below:

 Abuse and Neglect Training

  • Using Division of Senior and Disability Services materials as the framework for training
  • Types of Abuse and Neglect
  • Signs of Abuse and Neglect
  • Indicators of Abuse and Neglect
  • Communication and Reporting Requirements and Processes 

Americans with Disabilities Act (ADA) Training

  • Disability Awareness
  • Assisting Passengers with Disabilities
  • Service Delivery Requirements
  • Civil Rights Compliance

Adult CPR

  • completion of  course materials

First Aid

  • completion of course materials

Drug-Free Awareness Training

  • Create Awareness
  • Re-affirm Policies and Procedures
  • Identify Symptoms involved in Drug and Alcohol Abuse   

Emergency Communications and Procedures Training

  • Environmental Assessment
  • Fire Safety and Extinguisher Use
  • Disabled Vehicle Procedures
  • Emergency Contact List and Usage
  • Securing Important Information

Health Insurance Portability and Accountability Act (HIPAA) Training

  • Client Privacy and Confidentiality
  • Information and Record Management and Handling
  • Receipt of Client Signature

Injury/Accident Prevention and Management Training

  • Effective Body Mechanics
  • Effective Client Communication
  • Emergency Contact List and Usage
  • Completion of Incident/Accident Form

Map Skills Training

  • Use service area-specific information to build safe and efficient navigation skills

National Safety Council Defensive Driving Training

  • Successful completion of course materials

Vehicle Inspection Training 

  • Inspection of Vehicle Interior and Exterior
  • Inter-company communications regarding Vehicle Condition
  • Documentation, Follow-up and Attestations
  • Completion of Vehicle Inspection Form

Wheelchair/Lift Safety Training

  • Safe Passenger Loading/Unloading
  • Wheelchair Handling and Securement
  • Lift Operations
  • Assisting Passengers with Disabilities
  • Emergency Procedures

Mainland Transportation (MT) has set of Trainings  Guidelines  Responsibilities 
for its drivers to make sure our customers are satisfied and receive quality services